If you sign up for our mailing list, we offer a $25 discount on purchases of $299 or more. You will receive a promo code at the time of sign-up.

Every item will have a green label that reads Promo Eligible if it qualifies. Depending on the type of promotion, you may get a percentage or a dollar amount off. Dollar amounts will usually require a minimum purchase amount. The only promo code that applies to non-eligible items is from our mailing list sign-up.

Of course we do! We appreciate those who have served us and are proud to offer them a 15% discount on any promo eligible items. Unfortunately, due to obvious concerns with fraud, we cannot offer this discount online. Due to federal law, we cannot accept any scanned copy of a military ID. If you'd like to make your purchase anyway and we don't see a military discount on a previous order, we'd be more than happy to offer you a refund if you provide a military ID in one of our showrooms. Thank you!

We appreciate you! Send us an email or give us a call (888−875−8955). We'll create a promo code for you to use at checkout. Our normal exclusions apply (see above).

Enter your shipping information first and then enter your billing information. We will need to verify the billing information that is associated with your card.

Be sure to select the Johnny Janosik Credit Card option (it's the default now). While it may look like a credit card, it's actually just a card with your Wells Fargo account number. Since it doesn't expire or have a security code, it cannot be used like a credit card in the store or online. A financing contract must be created and an authorization will be made to your WF account. Once an item is delivered, we draw that amount from your account, and you pay the balance to WF over time.

Unfortunately, we do not offer gift cards that are usable as a debit card, so we cannot accept them online. We require you to surrender the card in a showroom to have the credit applied to your account.

Don't worry, your money isn't gone! While a declined transaction can happen for many reasons, if it happens after the authorization is made, a pending charge will show up on your account. Once the bank realizes the transaction was declined, it will void the charge and the funds will reappear in your account. Declined transactions can happen due to insufficient funds, but they can also occur because you're using an old card, you entered the card code incorrectly, you entered the billing information incorrectly, your bank flagged the transaction as possibly fraudulent, or there was an error in the system somewhere along the way. If you think there's an error on our end, please let us know!

A Wells Fargo authorization lasts for 120 days. If for some reason we aren't able to receive full payment before it expires, we can create a new authorization for the balance over the phone. We'll let you know if this happens.

First you'll get an email with your receipt and a second letting you know that your order was successful. We'll also get an email containing your order details, and then we'll enter that order into our system, checking for any inconsistencies along the way. Once we have your order processed, we'll contact you by phone or email to confirm your order and schedule if possible. We process online orders every day (except major holidays) between 8am and 4pm.

We get it−we're from Delaware. You're out in the boonies where phone service is spotty. Or you're like us and ordered that new sofa from the comfort of your office. If you can't receive a phone call to confirm the order, just let us know in the order notes that you'd prefer to be contacted by email.

The short answer is it depends. If the items are all in stock, we can get them to you between now and within 1-2 weeks depending on the selected shipping method. If they're out of stock, our lead times vary between vendors. If they're special order items, it could be an extended wait depending on the manufacturer. We'll do our best to gather all of the ETAs and confirm with you before finalizing the order.

We will do our best to give you an accurate estimate of when we believe the items will arrive in our warehouse. We cannot make any guarantees on delivery until the items hit our docks due to inconsistent or lacking information from vendors and shipping companies. When we confirm your order, that is the time to decide if the wait is right for you.

So many reasons! It's easy to say one thing like "supply chain disruptions" and seem knowledgeable, but in reality, we are seeing something very unprecedented here. The pandemic may no longer be the cause of the delays, but it was certainly what started it all. As we see the effects ripple through every sector of every industry, we continue to experience delays on all fronts: manufacturing, customization, and transportation. We wish we could deliver furniture to you faster, but until we see improvements from our vendors and shippers, there isn't much else we can do except guarantee you the lowest prices and the largest in stock selection on Delmarva.

Check out our Get It Now page to find items that are in stock and ready for delivery!

Check your ZIP code below to see if we deliver to your area. If not, we may be able to for a minimum purchase amount, however it will vary for each area.

Drop Off in a Box offers our local customers a similar experience to picking up an item from our warehouse, except we bring it to your front porch. This is a good option for smaller items or for less flexible schedules. Our 5 Star Delivery option is our classic white glove service that offers assembly, placement, inspection, and 1 year of in-home service. Check out our Delivery page for more information.

Drop Off in a Box is only available to our local delivery areas. You can check available options using your ZIP code below.

We deliver to many local areas Tuesday through Saturday (occasionally on Monday). For less frequented areas, we will generally offer one or two weekdays when we are always in the area. If you have a preference, please let us know! We can usually schedule around 3-5 days out unless we are experiencing an abnormally high order volume. No delivery date is guaranteed. We do not offer delivery on closing days.

You'll receive an automated phone call and an email with a 3 hour window around 1-2 days before the scheduled delivery date. If for some reason you do not receive the call or email, you can track your delivery online. Tracking is not available until 1-2 days before delivery.

In the end, you are responsible for measuring before buying. Please confirm all dimensions and angles before checking out. Take a look at our Measuring Guide for more information. If you're unsure, ask us! We can look up or measure the shortest side to find the right fit for you.

Our delivery team will have to decide the best course here. Please let us know if you're having items delivered to a higher level, especially if there is no elevator. A hoisting fee may be incurred if that is our only option.

That's just how our website is set up. If you're planning to pick up, just enter the billing address as the shipping address and then select a pick-up option.

For Newark, we have to shuttle items to the pick-up location, so they will be available in the afternoon of the next Tuesday or Friday. For Laurel, we may have to transfer between Seaford and Laurel, so they may not be available the same day. We'll let you know when we confirm the order.

For those closer to our Laurel showroom, the pick-up location is in our Laurel warehouse. For those closer to our Wilmington or Christiana showrooms, the pick-up location is our Newark warehouse.

We just simply don't have the space in the Dover area to store items awaiting pick-up. We offer pick-up in Sussex and New Castle, but for Kent County, we highly recommend making a trip down to our Laurel showroom at some point as it's by far the largest of them all.

Yes, just call our main phone number (888−875−8955) and dial extension 3062 for Laurel or 3250 for Newark.

Bring a photo ID and a copy of your invoice. You'll receive a digital copy by email once your order is finalized. We also recommend bringing fasteners and blankets/cushions to transport the items safely.