Pick-Up: You will still need to enter a delivery address first and then select pick-up. Newark pick-ups will require extra time for transporting items to our northern warehouse.
Delivery: You will receive a 3 hour window 1-2 days before the scheduled date. If your order is entirely in stock, we will schedule the delivery when we confirm the order.
Confirmation: We will contact you to confirm your order by phone. Email will be used if we cannot reach you by phone. If you have a preference, please let us know in the order notes.
Protection Plans: We do not currently offer extended protection plans through our website, but we can assist with adding one to your order. Just mention you're interested in the order notes or when we contact you to confirm the order. We will require immediate payment over the phone.
Due to the COVID-19 pandemic, we have been experiencing longer than normal wait times for merchandise, ranging anywhere from 8 to 16 or more weeks depending on the vendor.
We truly appreciate your patience during this trying time. If you're looking for something within the next week or two, we suggest only ordering in stock items or contacting us for more information regarding availability.
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